Although we get false non-completions from Cigar Box when filing pireps at time, in which they actually are immediately filed on submission, normally there is no connection issues or startup issues. Something is blocking your Cigar Box install or it's installed a protected folder. Still thinking your virus scanner or malware app is eating your Cigar Box and preventing it from operation. Perhaps your FSUICP is not installed correctly - We have been over this a few times - something is preventing your Cigar Box or connections from working.
Henry is there any more assistance that can be offered?
Norm