Ok, I am in the process of uploading the wwbpa version of Cigar Box.....same program different graphics. I let you know when it is live. That is the test bed and we might learn something.
In the meantime, I got to thinking that you might not be communicating with the web site. Please confirm that you have a big check mark in the box that is Main Controls (left side of the screen) and also if you have the sim up, confirm that the FS Controls has a check as well. If both are there, please confirm all the information is correct in Settings (main->settings)....Pilot ID; password and VA URL as:
http://www.mistymooringsflyingclub.com .....Although the charter option is NOT dependent on (search by Flight Number) search, if you are flying charters, you will need to check the box to fly by the flight number. Be sure to save the settings when you are finished.
To be honest, I don't think any of the above will change anything, I am just checking all the possibilities. Things like the correct FSUIPC version for you sim is very important; sim connect is very much a part of the program.
Give me a shout on the results of the above and by then I will have something else for you to try.
Henry
MFC0001