Just a report. I ordered their USS Enterprise AC Carrier a week or so ago. I inadvertently ordered the P3D version rather than the Acceleration version. It's easy to do as the main title says FSX/P3D. Anyway I submitted a support ticket and waited to hear from them. A week went by and I figured I just wasted my money. I was about to flame them in the many FSX forums when I got a reply linking me to the correct version without having to pay for it twice. I thought that was cool. My point being, I'll give kudos to a site that takes efforts to make things right and such is the case here. I would do business with them again.
JJ
