Misty Moorings Forums
Return to Misty Moorings (FSX/P3D/MSFS2020) => Help and Troubleshooting => Topic started by: corbu1 on June 18, 2017, 04:07:17 PM
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Hello,
today I tried installing my new HTC Vive HMD. First, software installation went fine but as I plugged in the USB and HDMI connectors of the Vive linkbox into the flightsim-pc ..... I got a bad beeping tone and the computer crashed with a blue screen.
Bluescreen says win10 cannot start because of system thread exception not handled.
Since then each starting the pc ends in this bluescreen Message.
I can start with the recovery cd. But the win repair function doesn't work.
It seems like windows cannot be found and the bootmanager don't work.....
Does anybody know a solution for this other than a complete reinstall of windows?
Thank you in advance.. any help is apprechiated.
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Hi Klaus,
Sorry to hear you are having system trouble. I don't know how that could be related to plugging your device, but who knows? I haven't experienced this issue, and glad I haven't! You would get better help on an HTC Vive forum rather than here. There are very few of us that are VR'ing here, I think. :-\
Edit: Have you checked in your BIOS for your Boot sequence? Make sure it points to your boot drive. :-\
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I've had a similar experience with Win7. The master boot record was damaged and I was able to fix it using a repair utility. Do a Google search for Win 10 boot sector repair. Good luck. Problems like this really stink, and the question is why would installing that software blow up the MBR? Coincidence??
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Hi Klaus,
Sorry to hear you are having system trouble. I don't know how that could be related to plugging your device, but who knows? I haven't experienced this issue, and glad I haven't! You would get better help on an HTC Vive forum rather than here. There are very few of us that are VR'ing here, I think. :-\
Edit: Have you checked in your BIOS for your Boot sequence? Make sure it points to your boot drive. :-\
Well,
honestly speaking I have no idea why this happened.... I didn't expect installing the device as I started. I hoped to have a nice sunday preparing the Vive and discovering VR in flight simulation.... :-[
Yes, I checked BIOS and boot sequence is set correct.
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I've had a similar experience with Win7. The master boot record was damaged and I was able to fix it using a repair utility. Do a Google search for Win 10 boot sector repair. Good luck. Problems like this really stink, and the question is why would installing that software blow up the MBR? Coincidence??
Thank you, Steve.
I'll try getting a repair utility. I'll check this out.
I really have no idea why this happened. Never had any problems before connecting devices to my pc.....coincidence, yes maybe it is.
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Just found out something strange...
I checked my drives names from DOS prombt via windows recovery disc.
The disc names have changed.
My should be C: drive with win10 is now D: drive and
My should be D: drive with P3d is now C: drive..... :o
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Disconnect one of the drives and see if you can connect, at the same time reseat all your ram and video cards
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I would never plug/unplug any cables from my video card while the PC is running. :o ;)
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Try this and you should be able to change your drive designations. It boots a into a Linux environment, doesn't matter if Windows is unbootable, and I've used this in the past to recover from crazy situations.
http://www.ultimatebootcd.com/
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I would never plug/unplug any cables from my video card while the PC is running. :o ;)
Not sure anyone is suggesting you should. Nor would I reseat the ram but I give people credit for a bit of knowledge and assume they know where the on / off switch is and would use it.
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Sorry Lipra,
I was not referring to your comment. I was thinking about Klaus' statement
"First, software installation went fine but as I plugged in the USB and HDMI connectors of the Vive linkbox into the flightsim-pc ..... I got a bad beeping tone and the computer crashed with a blue screen."
and got the impression that he plugged in the HDMI cable while the PC was running. I've had bad experiences when messing with the video cables while the system is on, so I advised against it as a general rule. ;)
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Sorry Lipra,
I was not referring to your comment. I was thinking about Klaus' statement
"First, software installation went fine but as I plugged in the USB and HDMI connectors of the Vive linkbox into the flightsim-pc ..... I got a bad beeping tone and the computer crashed with a blue screen."
and got the impression that he plugged in the HDMI cable while the PC was running. I've had bad experiences when messing with the video cables while the system is on, so I advised against it as a general rule. ;)
No problem Jeff. I all ways try and power down / up as a matter of course 45 years repairing telephone exchanges teaches you very quickly. I have found that to check cables and boards first can save a lot of time even if they look ok. I would also be hesitant to plug that box back in without checking with the manufacture that its not faulty.
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Corbu1.
Can you actually read any data from either drive from the repair disk.
There is also a dos command that allows you to repair the mbr if that is corrupt. when I had a similar problem it did not work and I ended up changing the faulty disc drive, google it for information.
Do you have an old disk with a working operating system you could put in to check the rest of the system.
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Lipra,
I can read the drives from DOS command with the repair cd. But repairing the mbr didn't work....
All repair functions didn't work.
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Well,
Disconnecting the drives didn't work, too.
I got the correct drive name for the C: drive but windows didn't start.
Also all repairs of mbr failed.
I guess, next try is a complete reinstall of windows .... :o :(
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Well,
Disconnecting the drives didn't work, too.
I got the correct drive name for the C: drive but windows didn't start.
Also all repairs of mbr failed.
I guess, next try is a complete reinstall of windows .... :o :(
I think you need to test the drive b4 you put too much data back on. Maybe invest / borrow as I said earlier a spare drive with an operating system on it. If you know the make of the drive and have access to another computer they may have a repair disk you can use. I have formatted and restored an OS b4 only a week later get the same problem
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just had a few minutes to spare and googled " win10 cannot start because of system thread exception not handled" as you reported. Can you boot into safe mode at all if so maybe try a system restore.
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No, I tried safe mode a dozen times.....and didn't work.
Each time I get the bluesreen with the reported error message.
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This is one of the threads I have been looking at. It shows another command to try. I have never tried this so cant vouch for it. try at own risk. I definatly would not use the tool they are trying to sell unless someone can say its safe and may work.
http://windowsreport.com/system-thread-exception-not-handled-windows-10/
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For OOM or an other crash PC
Whocrashed help you
http://www.resplendence.com/whocrashed
Patrick
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I came across this when I googled "repair master boot record".
1)bootrec /RebuildBcd
2)bootrec /fixMbr
3)bootrec /fixboot
You need to run whis from the dos prompt. Again never tried so use at your own risk.
My gut feeling is the software install has damaged the video drivers.
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How's he supposed to do this from a DOS prompt if he can't even boot into safe mode? If he hasn't already done so, he should create the Ultimate Boot Disk/Linux disk that I mentioned in reply #8 and start from there.
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Hallo All,
thank you so much for all your help and advice...
But nothing Helped so far. I got c: Drive name back when disconnecting my ihrer Drives.
But I didn't get windows booting again.
I decided now to do a reinstall of windows.
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Under the repair utility all drive letters will change. The temp OS your system is operating under has it's own scheme based on what port your drives are plugged into and not their original drive letter. they will return when you get your system up and running.
I have had this problem and it happened the same way as you describe only with a different device. I only wish I could remember the method I used to fix it. It was a driver problem and I am sure it was my nVidia driver. It was a lot simpler than I thought it would be and did not involve re-installing windows or everything else, I will try to find that solution for you, but you search as well.
Here is a start: https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/win-10-reboot-loop-of-death-system-thread/dd62b9d9-e593-4a1b-a9cf-3f71e1793a1a
And here: https://www.drivereasy.com/knowledge/fix-system-thread-exception-not-handled-bsod-error/
https://www.vrheads.com/why-youre-seeing-system-thread-exception-not-handled-after-oculus-update
Ah, last but not least, a system restore! I hope you have a good recent Windows Restore point. Usually prior to an update windows will make one, but hopefully you will have a more recent one.
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Thanks for that bbqsteve.
I said earlier that my gut feeling was NVidia drivers but looking at your final info they suggest usb problems. I wonder if everything is pulled out of the usb ports if the PC will boot. The problem we are having is getting into the system. I think its worth pulling the mouse etc. just in case
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there is 2 reasons
one / the C:/ is full
two/ some malware .
3 i don't know :o
Patrick
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Neither is the case Neptune.
Run your repair disk and go to advanced diags. It will then take you to where you can pick a restore point or last good system backup. I can't remember the exact procedure, so google it.
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... you know, if Klaus is reinstalling his operating system he won't see your message until it is too late. :P
(but I think you are on the right track, BBQSteve ;) )
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Well, Klaus has been posting here even though his Win10 system is trashed, so he's obviously using a laptop, his phone or some other device to communicate with us. Therefore he's been able to read our suggestions and might see the latest.
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How's he supposed to do this from a DOS prompt if he can't even boot into safe mode? If he hasn't already done so, he should create the Ultimate Boot Disk/Linux disk that I mentioned in reply #8 and start from there.
in reply no 13 corbu1 states that he can see the drives from the boot disk that's my only source of information. You have to be guided by what people say.
Thanks for the url to the boot disk I must try it out some time
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I came across this when I googled "repair master boot record".
1)bootrec /RebuildBcd
2)bootrec /fixMbr
3)bootrec /fixboot
You need to run whis from the dos prompt. Again never tried so use at your own risk.
My gut feeling is the software install has damaged the video drivers.
And he also said in the same post that no repair functions worked, which I mostly based that particular comment on.
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Hello,
I'm connected to the internet via my ipad and laptop.
I have a recovery disc from my computer's manufactor. With this recovery disc I can boot and have access to windows repair functions, which includes a DOS Prombt
I tried all mbr repair functions you advised and I also googled for.
Nothing worked.
Disconnecting all drives except the c: drive didn't work as I said in an earlier post.
Next I will do is restoring windows from the recovery disc. My last restore point is quite some time ago. I know, it's my own fault. I will give this a try and then see how my system works.
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Good luck Klaus! Keep us posted.
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The restore will only effect your system files and not your data and windows should have created them as it did updates.
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I came across this when I googled "repair master boot record".
1)bootrec /RebuildBcd
2)bootrec /fixMbr
3)bootrec /fixboot
You need to run whis from the dos prompt. Again never tried so use at your own risk.
My gut feeling is the software install has damaged the video drivers.
And he also said in the same post that no repair functions worked, which I mostly based that particular comment on.
you can only try these things not sure why you want to give me grief, I and a couple of others are not in Germany cant see what is happening but doing our best with limited access.
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Sorry. Not intending to give you grief by any means. Just trying to keep from going in circles and suggesting things that he's already tried or said he can't do.
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Could you have lost your disk partition? Steve, I'm wondering if that Drive Image XML software would allow a glimpse into what his drive looks like. The free demo allowed me to see what my drive looked like, and what was on it. Of course to actually use it you have to shell out some $$$. Just a thought.
jsapair
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No. He would have had to have imaged it with DriveImage XML first. It's free, by the way. (Or are you talking about the Get Data Back program, which I don't know would help?)
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He has either a damaged USB or video driver and the ONLY way he is going to get it fixed is to restore or, the dreaded re-install of windows and everything else. I have no idea why you guys keep trying to second guess someone who has already been through this mess.
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He has either a damaged USB or video driver and the ONLY way he is going to get it fixed is to restore or, the dreaded re-install of windows and everything else. I have no idea why you guys keep trying to second guess someone who has already been through this mess.
I think we established that early on Steve [damaged drivers]. The question that bugs me is why we cant get to a positon to allows us to repair those 2 drivers. The easy option is for us to ensure we have a back up of our drives. I suspect that if everyone on the forum was asked few if any could say they have a good backup and be confident it would work. In this case the net gives us the probable problem but not a neat way to repair.
Yes I agree I spent too long looking at repair of mbr
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Ok, my last post on this. If you don't have a good system restore or backup, you are wasting your time. The problem you have is no way of telling which driver is causing the problem, therefore you need a restore. Short of this, format an complete reinstall. I wish you luck, but that's it for me.
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Hello,
and thanks so much for all of you trying to help me and giving advice what could work getting my system working again. I had lot to do at office the last few days, so I wasn't able to post here.
Please sorry for that!
I tried all adviced measurements, but unfortunatly they didn't work.
I tried system restore, I had several restore points, but the restores didn' t work, too. Doing some googling I learned there's a bug in win10 preventing a system restore. I found some advice to deal with this, but also this didn't work.
So finally, I now did reinstall of windows10. I have now a working windows again and downloading the latest updates while writing this.
I will now install all my drivers, software and devices.
This is also the tome for me, I will change from P3dv3 to P3dv4. I think it doesn't make no sense installing v3 again. So, I'll try to get something positive from this situation.....and buildup a new simsystem. So, there's much to do the following days.
Thanks again for your helping me....
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8) May we assume that you aare going to back up your system now ?
Sue
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Yes, I will backup the system......I will never want to get into such bad situation ago :-[
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Klaus, I've been using this for years, it's completely free and works great.You can easily browse an image and pull out individual files if you want to. I keep 2 images of all of my drives and update overnight on a regular basis. Very simple to use.
http://www.runtime.org/driveimage-xml.htm
Steve
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Agree with Steve. I also use DriveImage XL. It is very easy to use.
Rod
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Thank you Steve and Rod,
I will use DriveImage XL. just downloading it right now..
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For me i use this software EaseUS Partition Master 11.5
it's also easy for recovery . and more .......
Patrick
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My choice is LapLink Disk Image. I make images of my C and D drives each month and save the to a drive that is only used for image storage. I have a flash drive with the app on it that I can boot and call the image from my storage drive. I have only had to restore once and it did the job. Back in the prehistoric days we used lap link to clone disk.
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As I said, DriveImage XML is total free, not trialware nor crippleware. The above mentioned aren't free.
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Ualani, yeah it's the data recovery portion of the DriveImage XML program that's payware. I've got 2, crashed ITB HDDs that are sitting here full of stuff I'd like to get back. It did let me see my files as a teaser so I know they are recoverable. I think they want like $70 to unlock the program. I'm going to do it at some point. What the heck. I've got the program on the machine already, just need to activate it. Pretty cheap price to recover priceless pictures and what-not.
jsapair
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Give up alcohol for a week and put the money towards the software instead. ;D
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As I said, DriveImage XML is total free, not trialware nor crippleware. The above mentioned aren't free.
totaly free https://easeus-partition-master-home-edition.fr.softonic.com/
Patrick
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totaly free https://easeus-partition-master-home-edition.fr.softonic.com/
Patrick
Not compatible with Win 10 according to OS specs.
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Give up alcohol for a week and put the money towards the software instead. ;D
Report to moderator Logged
I think I can do it without the sacrifice ;)
JJ
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Report duly noted.
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totaly free https://easeus-partition-master-home-edition.fr.softonic.com/
Patrick
Not compatible with Win 10 according to OS specs.
Yes it is W10 compatible
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OK. Just basing that upon what the description about it says.
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Ha ha ha! Don'tcha think that second windows 7 might be a "typo". They meant to add windows 10, but ... :o
I would not use that software just for that reason. Any time I see a typo in a software it makes me question the code within. ;)
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Ha ha ha! Don'tcha think that second windows 7 might be a "typo". They meant to add windows 10, but ... :o
I would not use that software just for that reason. Any time I see a typo in a software it makes me question the code within. ;)
Who knows Jeff? Just gotta go by how they describe their own software. After all, they should know their stuff better than we do! ;D
All I know is that I don't see Win10 listed as being compatible.
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Reading a user manual these days is like talking to tech support on the phone. "You ain't from around here, are you boy?"
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Sorry you could not recover you system but we have at least learnt a lesson and have various solutions. Just one thing I have come across in my work was that few people tried to reinstall from backup. they had the disk etc. but nothing on it so no restore when it was needed hence I like the idear of at least 2.
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Hello,
thank you again to all of you trying to help me getting out of this mess...a big part of it was ny own fault with not continuelybdoing backups of my system....that's a lesson I learned for sure.
On the other side,
win10 did regularly system restore imagies as it should. But win10 last build 1607 was faulty in this point. There was a bug in win10 makeing it impossible to restore the system images again.....That's crazy isn't ? The restore function doesn't work! And Microsoft did know it! They announced it on their support pages. Just with the creators update the bug should be fixed.